How to contact Customer Relations at Adams Express AS

If you would like to submit comments, compliments or complaints to Adams Express AS please use the form below. You can also use the phone or fax numbers shown below.

The information below is provided as part of the FIDI-FAIM service commitment that has been implemented on a voluntary basis by our company.

Håndverksveien 11, NO-1405 Langhus, Norway

Monday – Friday 08.00-16.00

Telephone: +47 23 01 14 50

The scores are based on a rating from 1 to 4, where 4=Excellent, 3=Very Good, 2=Good, 1=Poor.

Adams Express highly values the feedback we obtain from our customers. The input you provide is the core of our Quality Program and assists with implementing improvements to our service. There are seven questions that will provide us with the minimum information necessary for understanding your overall perception of our services. We would also appreciate your feedback on the questions in red, which will provide us with more detailed information.

The performance of your packing personnel at origin
1234
Promptness / Punctuality
1234
Appearance
1234
Courteous / Professional
1234
Packing skills
1234
Organization / Planning
1234
The performance of your delivery personnel at destination
1234
Promptness / Punctuality
1234
Appearance
1234
Courteous / Professional
1234
Packing skills
1234
Organization / Planning
1234
The performance of your move coordinator
1234
Explanation of services prior to your move
1234
Availability / Accessibility
1234
Knowledge
1234
Professionalism
1234
Dependability / reliability
1234
Keeping you informed on the status of your move
1234
The door to door transit time of your move compared with your expectations
1234
The condition of your goods when delivered
1234
Adams Express overall performance on your move
1234
Name(s) of personnel you feel deserve special mention:
Additional comments related to overall services provided:
Would you use Adams Express again or recommend our services to others?
YesNo

We would like to use your name and comments when discussing our services with other potential clients. If you do not wish to disclose this information, please tick this box.